IT services and support in Vöcklabruck
IT support in Vöcklabruck from WVM-IT: Florin Feier from Lenzing, 6 kilometres and about 10 minutes away, looks after businesses across the district on site and by remote maintenance, ongoing from €29 per workstation a month, one-off help without a contract at €95 an hour.
Florin Feier, Owner · calls you back personally
Waldstraße 19/1, 4860 Lenzing · All prices public · Answer within 24 hours on working days
Day-to-day work — workstations, servers, email, updates, backups — runs by remote maintenance and usually starts within minutes of your call.
Updated:
- Distance from Lenzing
- 6 km
- Driving time
- 10 min
- Region
- Bezirk Vöcklabruck
How this was measured: road route from Waldstraße 19/1 in Lenzing to the centre of the town, average of the route planners OSRM and Valhalla based on OpenStreetMap, measured on 1 October 2026; the distance was re-checked with OSRM on 13 October 2026 (deviation at most 2 km). Travel time is the average of both route planners, rounded to 5 minutes.
Vöcklabruck is the district capital and administrative centre, and the district is one of the most industrial in Upper Austria. Among the large employers sit many small ones: trades, retail, law and tax practices, medical practices, suppliers. That is exactly where an in-house IT department is almost always missing — there is someone who knows a bit about computers and who really has another job to do.
We are based in the district ourselves. That does not mean we get in the car for every fault — most things are faster to solve remotely. It means travel is not a cost driver when someone really does have to come: cabling, replacing hardware, setting up a new site. A visit to Vöcklabruck is a quarter of an hour on the road for us, not half a day.
Sources for the facts about this place: Wikipedia: Vöcklabruck, Stadtgemeinde Vöcklabruck
Rather talk right away?
Leave your number and Florin Feier will call you back.
Who looks after businesses in Vöcklabruck when IT goes wrong?
Florin Feier of WVM-IT from Lenzing, 6 kilometres away: by remote access across Austria, on site by appointment. Single help without a contract costs €95 per hour.
Examples of what enquiries from Vöcklabruck can look like
- A law or tax office where client files sit on a server and nobody knows whether the nightly backup really completes.
- A medical practice whose practice software stops starting after a Windows update, and whose vendor only offers phone support.
- A retailer whose till and stock system must be updated after closing time so that everything works in the morning.
- A supplier that receives an IT security questionnaire from a customer and does not know what to answer.
- A trade business whose order emails land in spam because the domain's mail settings are wrong.
- An office moving to Microsoft 365 that wants to take its mailboxes, calendars and files along without losing data.
- A business with two sites whose branch reaches the server only through an unsafe remote access.
- A company that wants to change its IT provider and has no documentation of its own technology.
Getting from Lenzing to Vöcklabruck
Vöcklabruck is 6 kilometres from our base in Lenzing, about 10 minutes by car. It is the shortest trip of all the places in the district, and it does not get longer when things are urgent. We charge an on-site visit at €120 per hour plus travel, net of VAT. Remote support costs €95 per hour and needs no travel at all. We get back to you within 24 hours on working days and set the appointment so that it does not disturb your business.
Law firms, practices and offices: data that must not be lost
As the district capital, Vöcklabruck is home to many offices and service providers that handle confidential data: tax advisers, lawyers, notaries, medical practices, insurance agencies. What they share is a duty of confidentiality, and it has concrete technical consequences. Drives and laptops should be encrypted, access to client or patient files should be traceable and limited to the right people, and the backup must not only run but also be restorable. That is exactly what we check during the first inventory: who can reach what, where the backup is stored, when it was last restored. Backup with a tested restore costs €49 a month, ongoing support €29 per workstation. We do not give legal advice on data protection; we implement the technical measures that your chamber or data protection officer requires. Because we are only 10 minutes away, a restore can also be rehearsed together on site, so you know how long it takes when it matters.
Retail and practice software: updates when nobody is working
A shop in the town centre and a medical practice have the same problem from different directions: the technology has to work during opening hours, but updates need a moment when they do no harm. We schedule them for the evening, the weekend or the lunch break and check the next morning that the till, stock system or practice software started cleanly. Many industry programs are supported by their vendor, but the vendor does not own the computer they run on. We are the party in between: we keep the operating system, printers, card readers and network in order and talk to the software vendor when its part is needed. That saves you the round in which everyone points at someone else. We set up new workstations for €190 and Microsoft 365 for €290. If you have several sites in town, you get one consistent setup so every branch works the same way instead of each having its own solution.
Suppliers and industry in the district: proof that customers ask for
Around Vöcklabruck many businesses work for larger customers in industry and construction. Such customers increasingly ask how their suppliers handle data and access: is there a backup, are updates installed, who may reach the network from outside. Anyone who can only shrug at that is worse off in the next tender. An IT security check for from €490 gives the answers in writing: it shows what is fine, what is missing and in which order it pays to close the gaps. Often this includes a clean separation of office and production and a firewall with VPN for field staff and home office, which we set up from €690. If you switch from another provider, you first get documentation of your own technology that you never had before. It is the basis for being able to change provider later without a dispute.
What we come to Vöcklabruck for
- Building and surveying networks and Wi-Fi in offices, workshops and warehouses
- Setting up or renewing server cabinets, switches and cabling
- Replacing hardware, setting up new workstations, supporting relocations
- Fitting out meeting rooms with conference technology
- On-site inventory when nobody knows any more what is in the building
On-site appointments are arranged in advance, with a price. On-site work is charged at €120 per hour, net plus VAT and travel.
Single tasks — fixed price, no contract
What runs without a site visit
Ongoing support, faults, updates, user accounts, Microsoft 365, monitoring of servers and backups, websites, SEO and Google Ads — all of it via secured remote maintenance. That is not a compromise but the faster route: work usually starts within minutes of your call rather than after a drive.
Services for businesses in Vöcklabruck
Ongoing IT support for businesses in Vöcklabruck and the surrounding area is handled by Florin Feier himself; more about him, examples of our work under case studies.
Frequently asked questions
How quickly can you be on site in Vöcklabruck?
It is about 6 kilometres from our base in Lenzing to Vöcklabruck, roughly a 10 minute drive. We still arrange on-site appointments in advance, so the right spare parts and access are with us. For most faults remote maintenance is the faster route anyway.
Do you also look after businesses in the surrounding municipalities?
Yes. Timelkam, Attnang-Puchheim, Schörfling, Seewalchen, Vöcklamarkt, Frankenmarkt and the other municipalities of the district are all in the same catchment area. For remote work the location makes no difference at all.
We already have an IT company. Is a conversation still worth it?
If you are happy with them: no, and we will tell you so. It becomes worthwhile when you wait for replies, when nobody knows any more what is actually in the building, or when nobody has checked in years whether the backup can actually be restored. The inventory tells you that, regardless of who supports you afterwards.
We only have a single PC problem. Do you help without a contract?
Yes. For one-off problems such as a printer that no longer prints, missing e-mails or a slow PC, there is our IT help without a contract: mostly by remote access, billed by the hour at €95. If someone needs to come by, a visit in Vöcklabruck costs €120 per hour plus travel, and from Lenzing that is a short trip. If a device has to be replaced, we set up the new PC for a fixed price of €190. All prices are guide prices, net plus VAT.
We are a law firm. Can you back up our data with encryption?
Yes. The backup runs encrypted, and we regularly check that data can really be restored from it. It costs €49 a month. Which additional measures your profession prescribes is a matter for your chamber or data protection officer; we then implement them technically.
Our practice software is supported by its vendor. What do we need you for?
For everything around the software: computers, operating system, printers, card readers, network and backup. The vendor looks after its program, not your hardware. We coordinate with the vendor when needed, so you do not have to mediate between two parties.
How does a switch from our current IT provider work?
First we take stock: devices, accounts, licences, backup. This produces documentation that belongs to you. Only then do we take over day-to-day operations. The switch needs no downtime and no new purchases as long as the existing technology is in good order.
What does an IT security check cost for an office with ten workstations?
The IT security check costs from €490 net, whether it is eight or twelve workstations. You receive a written assessment of the gaps and an order in which to close them. Whether you then commission anything from us is up to you.
We will get back to you within 24 hours on working days.
What happens next
- We read it and place it
- We come back with an assessment
- Only then do you decide
If it is urgent, call: +43 676 3808501