IT services and backups in Attnang-Puchheim
WVM-IT looks after businesses in Attnang-Puchheim: workstations, servers, networks and above all the backup of office and production. Our base in Lenzing is 12 kilometres away, about 20 minutes by car.
Florin Feier, Owner · calls you back personally
Waldstraße 19/1, 4860 Lenzing · All prices public · Answer within 24 hours on working days
Day-to-day work runs by remote maintenance; we come on site for cabling, hardware and anything that needs hands.
Updated:
- Distance from Lenzing
- 12 km
- Driving time
- 20 min
- Region
- Bezirk Vöcklabruck
How this was measured: road route from Waldstraße 19/1 in Lenzing to the centre of the town, average of the route planners OSRM and Valhalla based on OpenStreetMap, measured on 1 October 2026; the distance was re-checked with OSRM on 13 October 2026 (deviation at most 2 km). Travel time is the average of both route planners, rounded to 5 minutes.
Attnang-Puchheim is a railway junction: the Westbahn between Vienna and Salzburg, the Salzkammergut line and the line to Schärding meet here. A junction like that attracts whatever needs or supplies transport — suppliers, retail, catering and services around the station. With about 9,400 inhabitants the town is also larger than its name suggests, and it has industry you would not expect at that size: automation and medical technology, software development and a food manufacturer with several hundred employees.
That shapes the IT. A production business has two networks that must not get in each other's way: the office with email and accounting, and the shop floor with machine controls, test benches and measuring computers. If both hang off the same switch, a failure in the office can in the worst case stop the line — or the other way round. On top of that, suppliers are often asked by their customers for a provable backup: drawings, test reports and batch data have to be not just stored but restorable years later. And because people work in shifts, someone is almost always at the system. We therefore schedule updates and changes in the gap between two shifts, not in the middle of operations.
Sources for the facts about this place: Wikipedia: Attnang-Puchheim, Wikipedia: STIWA Group
Rather talk right away?
Leave your number and Florin Feier will call you back.
Who looks after businesses in Attnang-Puchheim when IT goes wrong?
Florin Feier of WVM-IT from Lenzing, 12 kilometres away: by remote access across Austria, on site by appointment. Single help without a contract costs €95 per hour.
Examples of what enquiries from Attnang-Puchheim can look like
- A supplier whose test computers at the line have run for years without updates and without a backup.
- A café near the station whose till system no longer boots after a power cut.
- A haulier who records delivery notes at a terminal and needs Wi-Fi that reaches the loading zone.
- An office with home-office seats whose access from outside rests on a rule set up years ago.
- A business that is asked by a customer for proof of its data backup.
- A retailer whose label printer has to be set up again after every Windows update.
- A company with shift work that allows updates only between shifts and needs a fixed procedure for it.
Getting from Lenzing to Attnang-Puchheim
From Waldstraße in Lenzing to Attnang-Puchheim it is 12 kilometres, about 20 minutes by car. We do not come by for every request; we first clarify by phone and remote support what really has to be done on site. Then we bundle the tasks into one appointment, early or late if you work in shifts. A visit costs €120 per hour plus travel, which we state beforehand, all net of VAT. Remote support costs €95 per hour.
Around the station: retail, catering and services
Anyone working at the station has walk-in customers, commuters and long opening hours. A café, a snack bar, a shop or a travel agency cannot afford a day without its till, and at half past five in the morning nobody is there to reinstall a device. The same rule applies as everywhere: updates belong in the time when you are closed, and every computer needs a fallback plan. We keep a spare device or a restorable backup ready so that the till runs again within hours rather than days after a fault. Add card terminals, receipt printers and guest Wi-Fi, which like to fail together with the till when they hang on the same cheap router. We set up a workstation for €190, ongoing support costs €29 per workstation a month.
Commuters, field staff and access on the move
A rail hub brings people who do not sit at a desk: field staff, fitters, drivers and employees who work from home on one or two days. For them, access to data from outside must work and still be safe. In small businesses it often consists of a rule in the router that someone set up once and nobody has looked at since. That is convenient but risky. A clean solution is a firewall with VPN for €690 and Microsoft 365 with properly assigned permissions for €290. Then field staff and home office see only what they need, and when someone leaves, the access is blocked with one click. We set this up remotely and explain it to you in half an hour by phone.
What customers demand from suppliers in the region
With the weight of industry in and around Attnang-Puchheim, the demands on suppliers grow. Questionnaires on information security, proof of data backup or the question of who has access to design data have become routine for many businesses. Without answers, you may lose the order. An IT security check for from €490 gives a reliable basis: it shows the state of updates, accounts, backup and network layout and names what to fix first. A questionnaire can then be answered honestly. We do not issue certificates; we bring the technology into a state you can stand behind. We look after the server from €89 a month, the backup costs €49. The result of the check stays with you and goes nowhere else.
What we come to Attnang-Puchheim for
- Separating the office network from the production network — switches, separate network zones and a firewall between administration and shop floor
- Setting up backups for servers and measuring computers, with a test restore on site
- Running and surveying network and Wi-Fi into the hall, warehouse and dispatch
- Connecting terminals, label printers and scanners at packing and goods out
- Inventory of grown structures: what hangs off what, who has access, what is missing from the backup
On-site appointments are arranged in advance, with a price. On-site work is charged at €120 per hour, net plus VAT and travel.
Single tasks — fixed price, no contract
What runs without a site visit
Monitoring of the backup with an alert when something fails, updates in agreed maintenance windows, faults, user accounts, Microsoft 365 and server monitoring — plus website, SEO and Google Ads. With shift work that is the decisive point: we can step in after a shift ends or at the weekend without anyone having to get in a car.
Services for businesses in Attnang-Puchheim
Ongoing IT support for businesses in Attnang-Puchheim and the surrounding area is handled by Florin Feier himself; more about him, examples of our work under case studies.
Frequently asked questions
Can updates run outside shift hours?
Yes. We agree maintenance windows with you, for example after the end of a shift or at the weekend, and by remote maintenance that needs no travel. For machine computers we first check with the manufacturer of the equipment what may be updated — not every control system tolerates every update.
Does our production network have to be separated from the office network?
In most cases yes. A virus in the office should not reach the machine, and a hung measuring computer should not slow down accounting. We first look at what hangs off which switch and then propose the smallest separation that is enough — often without new hardware.
Is a backup to an external hard drive enough?
Usually not. A drive that is plugged into the server is gone along with it in a fire, a theft or a ransomware attack. What makes sense is a second copy outside the building and a test restore that shows drawings and test reports really do come back.
How quickly can you be on site in Attnang-Puchheim?
From Lenzing it is 12 kilometres, about 20 minutes. For a failure that cannot be fixed remotely that means a visit the same morning if you report early. We still agree dates for planned work beforehand so spare parts and access are ready.
We only have a single problem. Is that possible without a contract?
Yes. We usually solve single problems by remote maintenance, billed by effort at €95 per hour. If someone has to come, it is €120 per hour plus travel, and travel from Lenzing is short. If we replace a PC, we set up the new one at a fixed price of €190. All figures are guide prices, net plus VAT.
What happens to the till when the power fails at night?
We make sure the device starts cleanly after a power cut and the data is backed up. A small uninterruptible power supply for the till computer and router adds protection. What makes sense, we clarify at the on-site appointment.
Can field staff access our data securely?
Yes, through a firewall with VPN or through Microsoft 365 with suitable permissions. Everyone sees only what they need, and departed staff are quickly blocked. We set up the firewall with VPN for €690, Microsoft 365 for €290.
Our customer sent us a security questionnaire. Can you help?
Yes, with the technical part. The IT security check for from €490 shows what applies to you and what is missing. With the result the questions can be answered honestly. We cannot issue a certificate.
We will get back to you within 24 hours on working days.
What happens next
- We read it and place it
- We come back with an assessment
- Only then do you decide
If it is urgent, call: +43 676 3808501