What does IT support cost? All prices on one page
WVM-IT from Lenzing looks after businesses by remote maintenance across Austria (and Germany) and on site by appointment within roughly an hour's drive of Lenzing; ongoing IT support costs from €29 per workstation and month, a managed server from €89 per month, monitored backups from €49 per month.
Updated:
| Service | Price (starting prices) |
|---|---|
| IT support & management | |
| Ongoing IT support per workstationUpdates and monitoring — per PC and month. | 29 €/mo |
| IT support & remote assistanceHelp when something stops working. Usually remote, usually the same day. | 95 €/hr |
| Backups, checked every dayAutomatic backup, monitored, restore tested. | 49 €/mo |
| Server management & monitoringOne server, monitored automatically. We act on alerts Monday to Thursday from 7:30am to 9pm, Friday until 8:30pm, Saturday until 8pm. | 89 €/mo |
| Microsoft 365 setupMail, Teams, OneDrive: set up properly and handed over. | 290 € |
| Set up a new workstationPC, software, accounts, printer — handed over ready to use. | 190 € |
| Network & Wi-Fi setupSurveyed, planned, installed. Including halls and multiple floors. | 890 € |
| Firewall & VPN setupSecure access from outside, a protected network inside. | 690 € |
| IT security checkA one-off review with a written report and a list of actions. | 490 € |
| On-site visitWhen it cannot be done without hands on site, plus travel. | 120 €/hr |
| Websites & shop | |
| Delivered together with our partner web agency (Webagentur Scherzinger). | |
| One-pager / landing pageOne strong page that sells. | 350 € |
| Business websiteMulti-page, bespoke, with an SEO foundation. | 1,490 € |
| Premium / bespokeAnimations, 3D and real custom work. | 2,900 € |
| Online shopSell around the clock. | 3,500 € |
| Domain, hosting & maintenance | |
| DomainYour preferred address (.at, .de, .com ...). | 15 €/yr |
| Hosting + SSL + backupsFast, secure, always reachable. | 15 €/mo |
| Maintenance & updatesUpdates, security, small changes. | 39 €/mo |
| AI & automation | |
| AI chatbot / enquiry botAnswers questions and collects leads, around the clock. | 690 € + 39 €/mo |
| WhatsApp / email automationEnquiries and replies run automatically. | 490 € |
| Appointment / booking automationCustomers book themselves, with calendar sync. | 390 € |
| Custom AI (CRM/ERP integration)Tailored and connected to your systems. | 1,200 € |
| SEO, Google Ads & custom | |
| Basic SEO optimisationSet up cleanly for Google, one time. | 390 € |
| Ongoing SEO supportRank better month after month. | 149 €/mo |
| Google Ads setupAccount, campaigns, conversion tracking — set up properly. | 490 € |
| Google Ads managementOngoing optimisation and reporting, plus your ad budget. | 199 €/mo |
| Social / content botAutomatic content for your channels. | 390 € |
| Custom software / bespokeYour idea, individually implemented. | on request |
| Technology & on-site | |
| Building & smart home automationLoxone, KNX, lighting, heating, shading, security. | on request |
| Conference room technologyDisplays, cameras, microphones and control, ready to use. | on request |
| Video, audio & stage technologyEvent and stage technology, planned and managed. | on request |
| IT & IT solutionsLarger projects with hardware, servers and software — priced after a survey, single items see above. | on request |
| Network & securityLarger network and security projects, access control and video surveillance — priced after a survey. | on request |
| Advice from a single sourceOne dedicated contact for technology and digital. | on request |
Guide prices, net plus VAT.
How these prices come about
Individual help costs €95 per hour, on-site work €120 per hour plus travel. A website starts at €350, SEO support at €149 per month, Google Ads at €199 per month. All figures are guide prices, net plus VAT.
“Price on request” is convenient for the supplier and annoying for the customer. So everything that can sensibly be quantified is listed here – and where it cannot, the reason is given. The figures below come from the same source as our configurator and our quotes; there is no second price list. On site we work in Salzburg and Linz, among other places, and by remote maintenance across Austria.
IT support costs per month: three examples
Three examples, calculated with the same rates as the list above: ongoing support per workstation and monitored backups, plus a managed server for the larger business. One-off help outside the contract only comes on top if you need it.
| Business | per month |
|---|---|
| 3 workstations, no server of its own3 × €29 support + €49 backup | from 136 € |
| 5 workstations, no server of its own5 × €29 support + €49 backup | from 194 € |
| 10 workstations with one server10 × €29 support + €49 backup + €89 server management | from 428 € |
The cost calculator works out your own figure from the same rates — with your workstations and servers.
How this compares
The examples are guide values for the smallest scope, which is why they read “from”. How much support your business really needs only becomes clear after a short review of what is already in place; after that you receive a written quote. One-off help without a contract costs €95 per hour, and the starting price of €29 per workstation and month applies equally in Austria and Germany.
This page is the price list. Why small businesses get such different quotes for IT support, and what to watch for when comparing, is explained in our guide (in German).
Single jobs without a contract have fixed prices: setting up a new workstation costs €190, setting up Microsoft 365 (Office 365) €290.
Guide: what does IT support cost for small businesses? (in German) → · IT help →
Why some items carry no price
For building automation, conference and event technology the price depends so heavily on the room, the existing installation and the scope that a starting price would say nothing. We calculate these per project and quote in writing after a survey – before the first cable is pulled.
What you will not get from us
- Cancel with one month’s notice to the end of a quarter.
- No systems you cannot leave – accounts and data are yours.
- No recommendation that earns us more than it saves you. If something is not worth it, we say so.
Frequently asked questions
What does IT support cost for small businesses?
Ongoing IT support at WVM-IT costs from €29 per workstation and month, a managed server from €89 per month and monitored backups from €49 per month. For 5 workstations without a server of their own that comes to from €194 per month (5 × €29 support + €49 backup). All figures are guide prices, net plus VAT, as of October 2026; a written quote follows after a short survey.
What does it cost to manage and monitor a server?
A managed server costs from €89 per month; monitored backups are added from €49 per month. Ongoing support can be cancelled with one month's notice to the end of a quarter.
What does an IT maintenance contract cost?
A pure “maintenance contract” is what we offer as ongoing support: €29 per workstation and month, a managed server €89 per month, monitored backup €49 per month. The support runs from quarter to quarter and can be cancelled with one month’s notice to the end of the quarter. If you only need occasional help, remote support costs €95 per hour without a contract. All figures are guide prices, net plus VAT.
What does one-off help without a contract cost?
Individual help by remote maintenance costs €95 per hour, on-site work €120 per hour plus travel. No contract is needed for it.
What does IT support cost per month in Austria?
Ongoing IT support at WVM-IT costs from €29 per workstation and month, by remote maintenance anywhere in Austria; a managed server adds from €89 per month and monitored backups from €49 per month. For 5 workstations without a server of their own that comes to from €194 per month. Individual help without a contract costs €95 per hour. All figures are guide prices, net plus VAT.
Services
IT support & management
IT support in Upper Austria and Salzburg: from €29 per workstation and month, remote support €95/hour. Get in touch now.
starting at 29 €/moLarger businesses
Managed IT from 20 workstations upwards: from €29/month per workstation, server from €89/month, multiple sites via remote maintenance. Request a quote.
starting at 29 €/moServers & backups
Server monitoring from €89/month, verified backups from €49/month. We spot the failure before the business stops. Request a quote today.
starting at 49 €/moNetwork & Wi-Fi
Network and Wi-Fi surveyed, planned and installed — from €890, including workshops and multiple floors. Request a free quote now.
starting at 890 €IT security
IT security check from €490 with a written report and a list of actions. Firewall and VPN from €690. Request a quote today.
starting at 490 €IT consulting
IT consulting with no vendor ties: assessment, concept, quote comparison and support — €95 per hour. Request a free consultation now.
95 €/hrWebsite & shop
Websites for businesses in Austria and Germany: one-pager from €350, company site from €1,490, shop from €3,500. Request a quote today.
starting at 350 €SEO support
Get found on Google and in AI answers: SEO groundwork from €390, ongoing support from €149/month. Request a free quote now.
starting at 390 €Google Ads
Google Ads setup from €490, ongoing management from €199/month plus budget, with conversion tracking and a monthly report. Request a quote today.
starting at 490 €Hosting & maintenance
Hosting with SSL and daily backups from €15/month, maintenance from €39/month, domain from €15/year. Request a free quote now.
starting at 15 €/moAI automation
Chatbots, WhatsApp and booking automation for businesses: booking from €390, chatbot from €690, CRM integration from €1,200. Request a quote.
starting at 390 €Smart home, Loxone & KNX
Building automation with Loxone and KNX: lighting, heating, shading, access and security in one system. Request a free quote now.
on requestConference technology
Equipping meeting rooms: displays, cameras, microphones, sound and control at the push of a button. On-site from €120/hr. Request a quote.
on requestEvent technology
Event technology for halls, clubs, municipalities and hotels: sound, light, video and stage. On-site from €120/hr. Request a quote.
on request
Your point of contact: Florin Feier, Owner
· +43 676 3808501
· Reply on working days within 24 hours.