IT for medical, dental and therapy practices

A practice has two properties that are demanding in combination: it processes the most sensitive category of data there is, and it cannot stand still between eight and twelve. Together that means technology here does not need to be spectacular but reliably dull — and that every change happens outside consulting hours.

What is different in a practice

• Health data is a special category of personal data. Who saw it and when has to be traceable — that is not a recommendation but part of the accountability obligation.
• Medical devices sit on the network and often cannot be updated. They therefore belong in a separate, segregated network rather than with the workstations.
• An outage has a time of day. Between consulting hours an hour of maintenance goes unnoticed; at nine in the morning the same hour is a full waiting room.
• The practice management software is the centre. It determines which Windows version, which server and which connections are permissible at all.
• At reception there is a screen patients can see. Screen locks, privacy filters and sign-in are data protection here, not convenience.

What we take on in a practice

• Workstations at reception, in treatment rooms and the office: setup, updates, printers, screen locks
• Separate networks: practice operations, medical devices and guest Wi-Fi cleanly segregated
• Individual user accounts instead of one shared login — the basis of any access log
• Backups, verified daily, with a tested restore and a documented restore time
• Maintenance windows outside consulting hours, at a time agreed in advance
• A written outage plan for the case where the practice software stops during the consulting hour

Practice management software and its limits

The specialist software stays with its vendor — we run everything underneath: servers, workstations, network, permissions, backups, printers and card readers. We draw that line in advance because it decides who gets called during an incident. For connections to telematics or billing infrastructure we follow the vendor's specifications strictly rather than inventing a variant of our own.

The most common finding in practices

One shared login for the whole team, because it is quicker at reception. That makes every log worthless — you can show that a record was opened, but not by whom. The second common finding: a device that has sat on the same network as the workstations for years and no longer receives updates. Both are solvable without new hardware. The €490 IT security check examines exactly these points and delivers a list sorted by urgency, not by effort.

What it costs

The one-off IT security check costs €490 and ends with a written report. Ongoing support costs from €29 per workstation and month, a managed server from €89 per month, monitored backups from €49 per month. Setting up a firewall and separate networks starts at €690. Ad-hoc help is billed at €95 per hour, on-site work at €120 per hour plus travel. Guide prices, net plus VAT.

Guide prices, net plus VAT. As of: September 2026 · All prices at a glance

Frequently asked questions