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AI automation: let technology do the work that repeats

WVM-IT builds automation for repetitive work in businesses: a chatbot that takes enquiries at night, booking and appointment flows, automatic replies by WhatsApp and email, and connections to existing systems.

Florin Feier, Owner · calls you back personally

Waldstraße 19/1, 4860 Lenzing · All prices public · Answer within 24 hours on working days

Booking automation costs from €390, an AI chatbot from €690, an integration with CRM or ERP from €1,200. Everything is delivered remotely across Austria and Germany.

Updated:

Automation pays off not where it looks impressive but where the same movement happens twenty times a day: answering the same question, entering the same appointment, writing the same confirmation. So we never start with the technology but with the question of which five minutes repeat most often. Everything else is a toy with an invoice attached. AI automation is not a product in its own right but a sequence: a program takes in a recurring task — the same question again, an appointment request, a confirmation — answers or forwards it, and files the result in the system people already work in. Whatever occurs only rarely, or has to be decided afresh each time, deliberately stays with a person.

Where automation pays off

  • The same three questions are answered several times a day.
  • Enquiries arriving in the evening and at weekends sit until Monday.
  • Appointments are pushed back and forth by phone instead of being booked.
  • Data is typed by hand out of an email into another system.

What we build

  • A chatbot on your site: answers questions and collects enquiries around the clock
  • Appointment booking with calendar sync instead of a phone loop
  • Automatic replies and routing by WhatsApp and email
  • Connections to existing systems: CRM, ERP, calendar, inventory
  • Evaluations and reports that assemble themselves
  • A clear line: what runs automatically and what a person decides

From time sink to automation

  1. 01

    Write down the process

    We look at what actually happens today, step by step. It often turns out that part of the process is not needed at all.

  2. 02

    Start small

    We automate the single step with the biggest return first and let it run for two weeks before adding more.

  3. 03

    Extend or drop it

    If it saves time, we extend. If not, we say so. We do not sell automation nobody would miss.

Automating appointment scheduling: from €390

Customers book their appointment online into a calendar themselves instead of going back and forth by phone. Matching with your calendar prevents double bookings, and the confirmation goes out automatically by email or WhatsApp. Appointment automation costs from €390.

Prices

Appointment and booking automation costs from €390, WhatsApp and email automation from €490, an AI chatbot from €690 plus €39 per month for operation and upkeep, a tailored integration with CRM or ERP from €1,200. Guide prices, net plus VAT. Who stands behind this service is described on the About us page; examples of our work are under case studies.

WVM-IT price list · As of: October 2026
ServicePrice (starting prices)
AI chatbot / enquiry botAnswers questions and collects leads, around the clock. 690 € + 39 €/mo
WhatsApp / email automationEnquiries and replies run automatically. 490 €
Appointment / booking automationCustomers book themselves, with calendar sync. 390 €
Custom AI (CRM/ERP integration)Tailored and connected to your systems. 1,200 €

Guide prices, net plus VAT. As of: October 2026 · IT support costs

What you will not get from us

  • Runs from quarter to quarter — cancellable with one month’s notice to the end of a quarter.
  • No systems you cannot leave: accounts and data belong to you.
  • No hardware you don't need. We recommend what is necessary and say so when something isn't worth it.
  • No round-the-clock on-call. Monitoring alerts at night and at weekends too, but alerts are handled Monday to Thursday from 7:30am to 9pm, Friday until 8:30pm, Saturday until 8pm; the emergency page explains what that means.

Frequently asked questions

How can appointment scheduling be automated?

Customers book their appointment online into a calendar themselves instead of going back and forth by phone. Matching with your calendar prevents double bookings, and the confirmation goes out automatically by email or WhatsApp. What a person must decide, such as special cases, we define beforehand. Appointment automation costs from €390.

Does a chatbot replace an employee?

No, and we do not sell it that way. It takes the recurring questions off your desk and collects enquiries outside working hours. Anything that requires a decision goes to a person — we define that in advance.

Where does our customers' data end up?

We settle that before building and record it in writing, because it belongs in your record of processing activities. Where possible we process inside the EU; where a service outside is necessary, we say so beforehand and not in the small print.

Does this work with our existing software?

Usually yes, if it has an interface. We check that before quoting — if a clean integration is not possible we say so, rather than building a workaround that keeps breaking.

What if the automation gets something wrong?

That is why we start small and let every step run alongside before it decides on its own. You can see what happened automatically at any time and can switch it off.

What should run automatically?

Describe the process that costs you the most time. We will tell you whether and how it can be automated — within 24 hours on working days.

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